When preparing for interviews, candidates often concentrate on showcasing their skills and highlighting what they can offer an organization. However, in the process, they may overlook how their responses are perceived by interviewers. Subtle cues in their answers can unintentionally create negative impressions, affecting how they are remembered and evaluated.
Here are two real-world examples that show how unintended messages can influence an interviewer’s perception:
How do you think it sounds to an interviewer when a candidate, asked about handling an ethical dilemma, focuses on a colleague’s shortcomings rather than highlighting their own contributions to resolve the issue? From the interviewer’s perspective, this could raise concerns about the candidate’s ability to work collaboratively and their sense of loyalty in a team setting.
Similarly, consider a candidate interviewing for an investment banking role who explains a preference for debt restructuring by critiquing mergers and acquisitions (M&A). If the interviewer has a background in M&A, how might this approach come across? Instead of showcasing industry insight, the response could seem dismissive or even offensive, undermining the candidate’s credibility.
In both instances, the candidates damaged their likeability. They raised concerns that potentially led interviewers to question their ability to handle team dynamics or show respect for others’ experiences.
Emphasize Your Contributions
Rather than making such comparisons, focus on your own skills and experiences. For example, instead of stating, “I succeeded where others failed,” you could say, “I implemented XYZ, which addressed key challenges and delivered measurable results.” This approach keeps the focus on your achievements without disparaging others, showcasing your professionalism and collaborative mindset.
Avoid Generalizations
Similarly, when discussing your career preferences, frame your response in terms of your enthusiasm and alignment with the role. For instance, instead of saying, “This field is more impactful than another,” explain what draws you to the field and how it resonates with your goals. A positive approach highlights your strengths and helps you connect more effectively with the interviewer.
Be Mindful of Your Audience
It is crucial not to make broad assumptions. You might not know the professional background or personal connections of those in the room. A dismissive comment about a particular field, role, or approach could unintentionally offend someone. Focusing on negative aspects of another individual you have worked with could raise flags about your “fit” within the organization. By maintaining a neutral and respectful tone, you demonstrate emotional intelligence and increase your likeability—a key factor in hiring decisions. After all, employers are looking for candidates who will work well with others and contribute positively to the workplace culture.
A useful mindset to adopt is to think about the potential effect of your words on the listener. Ask yourself: “Am I presenting myself as collaborative and professional? Could my response be interpreted as dismissive or overly critical?” Taking a moment to reflect on these questions can help you craft responses that leave a positive impression and convey your ability to work effectively within a team.
Words Matter
Your choice of words matters greatly in an interview setting. By focusing on your strengths, maintaining a positive tone, and considering the effect on the listener, you can position yourself as a thoughtful and professional candidate. Most importantly, you can boost your likeability—a critical element in securing the role. These strategies not only enhance your chances of success but also ensure you build a positive connection with your interviewers.
The Value of Coaching
Navigating the complexities of interviewing can be challenging. A coach can provide invaluable guidance by identifying potential pitfalls in your responses and helping you refine your messaging. With the right preparation, you can approach interviews with confidence, knowing that your answers will resonate positively with your audience.
If you think you could use some help in strengthening your interviewing skills, reach out to me at Kerrie@CommandtheInterview.com. We work with individuals and organizations to help candidates master the skills to win the job of their dreams.